Customer Responsibility

Copper Valley Air Service is located in Glennallen, Alaska. Most Copper Valley Air flights depart from Glennallen, AK. Copper Valley Air can arrange for pick-up and air transfers from Anchorage, Valdez, and Fairbanks, Alaska to Glennallen or you can travel to Glennallen by your own means. If your trip is for fishing you must purchase a valid fishing license and stamp for the days you will be on your adventure. If your trip is for hunting all licenses, observance of regulations and due diligence is your responsibility.  We will take care of everything else. Once you arrive in Glennallen we will provide transportation to and from your trip.

Weather, weight, and bulk can require second flights. This is at the pilot's discretion and will be the customer's responsibility to pay for any additional flights.  

Weather

Copper Valley Air only provides charter flights in Visual Flight Rules (VFR) conditions.  It goes without saying that summer weather in Alaska is unpredictable, and while we typically are forced to cancel less than 5% of our flights throughout any given season, there are a handful of days we experience significant delays or cancellations due to clouds and precipitation.  Your safety is our greatest concern, and we will never fly when it is unsafe to do so. It is important to allow enough time and flexibility in your travel itinerary to get to your destination if your flight is indeed delayed or canceled and you have to take ground transportation.  Know what your backup plan is.

Bookings and Deposit

To make a reservation, we will need: 

• Passenger Names 
• Passenger Weights (required by FAA)
• Phone Number While Traveling

Then we will send you a secure link to pay the deposit. We require a minimum of 50%, but you can pay 100% if you prefer. The remaining 50% will be due 7 days before your flight. Once the payment is made, the office staff will process the full reservation. You will receive a confirmation once that is complete. This can take up to 24 business hours. 

All flights are subject to potential fuel surcharges.

Cancellations

Weather is a factor that can impact flying in Alaska. Any flights canceled due to weather will be refunded in full by Copper Valley Air Service.

Cancellation more than 30 days before the flight will result in a fee of 10% of the total flight cost. Cancellations less than 30 days before the flight will have a 50% fee. Cancellation on the day of the flight will have no refund.

If you would like to speak with Copper Valley Air Service directly please call 907-822-4200.